What We Collect and Why It Matters
When you open an account, we collect the details you provide — name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. Every deposit and withdrawal creates a transaction record tied to your account wallet; we keep these records to
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process your payments accurately and to meet our obligations under applicable law. We also collect device and session data — your browser type, IP address, and pages visited — to keep your account secure and to detect unusual activity. If you contact our support team, that
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conversation is logged so we can follow up properly. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those processors need to complete your transaction. How long we retain your data
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depends on the type of record: account and payment data is held for as long as your account is active and for a period after closure as required by applicable regulations. You have the right to request access to your data, ask for corrections, or request
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deletion where permitted by the law in your jurisdiction. Availability of these rights depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.